Ordering
Where are you located?
Sweets by Jennai does not have an official store front. I work out of a private kitchen in the Washington, D.C. metropolitan area.
How do I get in contact with you?
Select the “Contact” button at the top of the page. Fill out the form and submit with any questions, concerns, or custom orders. You can also email me at sweetsbyjennai@gmail.com.
Can my order be shipped to me?
I am only accepting local orders that can be delivered or picked up within the Washington D.C. metropolitan area.
Do you deliver?
I can make arrangements for orders to picked-up or delivered with the Washington D.C. metropolitan area.
How far in advance should I place my order?
The sooner you place the order the better! I need at least a week’s notice for small or simple orders (for example: a dozen cookies or cupcakes). Large or custom orders will require at least three weeks’ notice. This will allow for enough time to order special ingredients or materials.
Do you except last minute requests?
Last minute requests will be handled on a case by case basis, due to schedule availability and ingredients required.
Can I request a custom order?
Absolutely! Custom orders will require three weeks advanced notice. If you have a particular recipe or picture you have in mind, please send it to me. Please note there may be additional charges for custom orders.
Is there a minimum order quantity?
Order minimum for mini and regular sized cupcakes is one dozen and half dozen for giant cupcakes. Order minimum for small and medium cookies is one dozen and half dozen for large cookies.
Food Allergies
Do you offer any gluten free, vegan, sugar free, or dairy free options?
I have a few recipes I am testing. I plan to offer these options in the future. If you have a specific recipe you would like me to use please let me know. Please note it will be considered a custom order and additional charges may apply.
Is Sweets by Jennai an allergen or nut free bakery?
Sweets by Jennai is not an allergen or nut free bakery. I use high volumes of wheat (gluten) flour, flavors that contain nuts, nut products and dairy products in the kitchen. I recommend that customers with food allergies be cautious and refrain from eating baked goods from Sweets by Jennai.
Flavors, Customization and Products
Do you make custom cakes?
My preference is to work with cupcakes. However, I can make basic cakes without intricate decoration or lettering. These requests will be considered on a case by case basis.
Do you make cookie cakes?
Yes!
How big are the giant cookies?
The small cookies are about 2 inches in diameter. The medium cookies are about 2.5 inches in diameter. The Large cookies are about 3.5 inches in diameter. Please note that these are estimates some cookies spread a little more than others.
How big are the giant cupcakes?
The mini cupcakes are about 2 inches in diameter. The regular cupcakes are about 3 inches in diameter. The giant cupcakes are about 3.5 inches in diameter. Please note that these are estimates some cupcakes rise a little more than others.
What flavors of cupcakes do you offer?
I always enjoy experimenting with new cupcake flavors (Champagne, Coquito, Cookie Dough Filled, and Chocolate Raspberry)! Some of the more popular flavors are: Chocolate, Vanilla, Lemon, Strawberry, German Chocolate, Red Velvet, Margarita, and Carrot. If you have ideas about a flavor you’d like to try, send me an email or submit a custom order.
Do you use butter cream frosting?
I use a whipped buttercream frosting. If buttercream is not your favorite, I offer other options like Ermine Frosting, Rocky Mountain Frosting, whipped cream, or mousse. Not sure what to choose? Some frostings hold up better than others in different conditions, I can make a recommendation based on your situation or recipe.
What is Ermine and Rocky Mountain Frosting?
Ermine is made with milk, a bit of flour and granulated sugar (Not recommended for those with dairy intolerance or allergies). The results are a light whipped frosting, not as intense as buttercream. Rocky Mountain is made using egg whites and a simple syrup. The result is an extremely light and mild flavored frosting.
What frosting flavors do you offer?
Butter cream frosting is the most versatile. Popular flavor requests are Chocolate, Vanilla, Strawberry, Cream Cheese, Champagne, and Lemon.
Other Inquiries
Does Sweets by Jennai make charitable donations?
Absolutely! Giving back to the community that supports me is very important. I have done a lot of volunteer work over the years supporting veteran and animal organizations. Please send an email to sweetsbyjennai@gmail.com for charitable related inquiries.